eCommerce Virtual Assistant Tasks
The dedicated and skilled employees of eCom Virtual Assistant are only just a click away. Maintaining the geographical distance and time zone difference, we can successfully accomplish excellent coordination, enhancing the quality of output. Working with our resources means dealing with high-quality services!
Keyword and Product Research
Taking advantage of our deep industry expertise in Keyword and Product research to potentially drive traffic and sales. By adding more relevant and customer-focused keywords to products, we appropriately market the products online to rank the store among leaders.
Adding Listing (Single/Variation)
Proper relevancy in our product listing helps in enhancing customer satisfaction and traffic on websites. We will excellently affirm that products are entered properly, and placed in the appropriate categories and subcategories. When you hire us, you can expect better revenues on your Amazon eBay, Walmart, Etsy, Shopify, Magento, WooCommerce, OpenCart, or any other marketplace.
Title, Description Optimizing
We optimize Title and Descriptions with target keywords, specifications, and key points to showcase your products to buyers. We will make pages relevant according to SEO norms, so search engine spiders will correctly crawl stores and products.
Improve Listing Quality
With a high-quality listing, we help customers to select products and make purchasing decisions instantly by comparing similar products. Implementation of such techniques begins with images, brands, descriptions, specifications, key points, encouraging in improving customer experience.
Pricing Products
We, at eCom VA, set a selling price for a product according to the competitive price. No matter what type of product you sell, we set a competitive price that will equivalently leave a direct impact on the success of your eCommerce business. Our Price Strategy considers market conditions, competitor actions, trade margins, input costs, and many others.
Win Buy Box
Owning our “Buy Box” increases the chance of getting more sales. Through this, we can create Amazon PPC ads to bid on prices of clicks for certain keywords and also create sponsored listings for the product.
Inventory Updates
Our real-time inventory updates always manage the stock level or pre-ordered, back-ordered, or out-of-stock catalog items. By refreshing product and inventory listing information, we do our best to make your online presence popular and fruitful. With insight knowledge, we use optimal parameters to manage inventory immediately after a sale.
Order Taking
Our “Order Taking” catalog covers all the essential aspects such as receiving, processing, and delivering orders. We assure flawlessness in the whole process of order taking by keeping your catalog fully refreshed with compelling products.
Order Processing
Keeping track of all customers’ orders and handling the steps involved with fulfilling require proper attention. Our order processing services can make this true when our professionals consist of accepting the order; picking, packing, and shipping the items.
Increase Seller account Health
We constantly examine the performance of all sellers and inform them when they off-targets. At eCom VA, our customers will provide the opportunity to improve sellers’ account performance before any issue affects the ability to sell. In short, we are capable of maintaining the improved seller’s account health.
Reply to Feedback
Viewing and responding to feedback always leave sellers peace of mind. After resolving the concerns of our sellers’ buyers, we do everything correctly and with great care. In addition, our professionals will also take care of the complete processes associated with customers’ feedback.
Customer Support
Working in a dynamic and fast-paced environment, Our aim is to provide excellent customer service and full-support via phone, email, and chat 24/7. Furthermore, our innovative self-service solutions solve your immediate issue and to improve the quality of our Customer Service.
Campaigns and Promotions
With insight knowledge, we are capable of providing your business with a high runner strategy to market its products. Through this strategy, we uncover the highest demand products in every category and bid heavily on advertisements to attract people towards these products.
Product Syncing Among Channels
We will sync inventory across multiple sales channels to provide great exposure to our sellers’ inventory. Once the sales channels would synchronize automatically, this would facilitate the seller to get the most conversions without endangering overselling.
Bulk Product Listing on Walmart, Amazon, eBay, Etsy…
Be it small scale, medium or large scale business, a flawless process for bulk product listing, upload, and everything related is always admired. We do everything perfectly and with great responsibility.
Bulk Price Update
Bulk Price Update enables us to apply product price variations by either a percentage or a fixed amount. Through mass price updater, we provide information for three items like category, price, attributes. In addition, the seller will be guided through the process of performing a price update.
Advertising Campaigns
A well-designed advertising campaign is specifically carried out across different mediums to obtain coveted results like increase brand awareness, increase sales, and improve communication within a specific market. Let us help if you are looking for something like this.
Virtual Assistant Tools and Skills
Grab our amazing eCommerce services and optimize your eCommerce channel successfully to achieve the maximum benefit in terms of sales and conversion rates.
However, what are our eCom VA tools and skills to make improvements in sales?
eCom VA equips with more preferable techniques and tools to optimize the exact area of a website to make improvements in its sales. We always adhere to offer cost-effective services, such as bulk product listing, Price/Quantity Syncing, SEO, Title Building solutions for almost all selling channels eBay SEO, Amazon SEO, Walmart, Etsy SEO, Shopify SEO.
Additionally, we are experts in:
- Title Optimization
- Product Categorization
- Bulk Product Upload through CSV, Excel
- Adding Variations (Style, Colors, Size)
- Image Updation
- Sync Shopify Listings to Etsy
- Sync Shopify Listings to eBay
- Bulk CSV Product Upload Walmart
- Bulk CSV Product Upload Amazon
- Bulk CSV Product Upload SEARS
- Google Shopping Feed
Dropshipping Order Fulfilment
- Oberlo
- Spocket
- Printify
- Aliexpress Drop Shipping
- Finding Winning Products to Sell
Product Research
Among all this, we regulate product research using ZIK Analytics ( Including Amazon, Aliexpress, Walmart, HomeDepot etc.).
Various listing tools like Channeladvisor, M2ePro, Vendio, Sellbrite, Turbolister, File Exchange, Auctiva, Inkfrog, Linnworks, CedCommerce, and Amazon Bulk Upload Template Feeds, List Perfectly.
Helium 10 – Amazon Product Research and Optimization
Helium 10 Tools (Magnet – Amazon Keyword Research, Black Box – Amazon Product Research, Cerebro – Reverse ASIN Lookup, Scribbles – Listing Optimizer, Frankenstein – Keyword Processor)
- Amazon Retail Arbitrage and Order Fulfilment Expert
- ACOS Rate Optimization Expert
- Amazon PPC Campaign Expert
- Etsy Store Optimization Expert – eRank and Marmalead Etsy SEO Tool
We have a pro user of MS Excel so we can handle large data spreadsheets to Import/Export on various channels.
We will help you to increase views up to 3-5 times with the help of deep competition analysis and identifying correct and relevant tags & titles (for ETSY, Walmart, Amazon, Ebay Stores).
Along with this, we also provide full eCommerce SEO services for various platforms such as Magento, Shopify, BigCommerce, WordPress, WooCommerce, Joomla, and Prestashop.
Benefits of Hiring Virtual Assistant
Well-equipped with high-quality services like e-commerce, product ranking, data entry, product uploading, content writing, order processing, bulk data upload, data management, and many others, we offer 24/7 eCommerce solution services to our clients through online support and emails. In case of any query, you can always count on our customer support or help desk to find a solution and avoid downtime in business.
We are featured with a team of high professionals and experienced specialists in delivering effective solutions with compact features and functionality. Depending on ourselves for your eCommerce business means acquiring more opportunities to grow your eCommerce business further.
By successfully accomplishing our various eCommerce services with a proven track record, eCom VA ensures excellent coordination, enhancing the quality of output. Our project manager, team leaders, quality assurance professionals, and team members all will put their collective abilities in order to enhance your online business.
Such compelling reasons always place us in the first position. If you have any query, make a consultation with us to determine how your vision and our expertise can work wonders for your e-commerce venture.
How to Hire Our Virtual Assistant?
We take care of the hiring process according to your requirements. At eCom VA, we work on choices, especially when it comes to the client. i.e. “you.” Before hiring an employee, you have the authority to test or interview the employees yourself, then continue with the rest of the part (handling project).
Once you hire an employee, he/she will report directly to you and shall be accountable or responsible, only to you under the supervision of the Manager.