Introduction
We are committed to safe the privacy of our visitors and service users/clients.
Our privacy policy is applied when we are collecting data from visitors or service clients.
We use cookies on our website. You can check cookie policies in detail for more information. Cookies are not strictly necessary for the use of our website, but we ask to consent to our use of cookies so that we can provide better service and information.
Our website includes privacy checks which influence how we will process your personal data.
How we use Personal Data
We have categorized data into different forms:
User Activity Data
We may process data about your use of our website and services. The usage data may include IP address, geolocation, browser type and version, OS, URL, Page views, Session, Heatmaps, and user navigation paths. The source of the usage data is our analytics tracking system.
Account Data
We may process your account data. That includes your name, email id, phone number, company information, location. The account data may be processed for the purposes of serving our website, providing our services, ensuring the security of our website and services.
We may process your personal data that are provided in the course of the use of our services
Enquiry Data
We may process information contained in any inquiry you submit to us via forms, email, telephone call, chat, skype, and any other communication mode regarding services. This data may be processed for the purposes of offering, marketing, and selling relevant services to you.
Billing Data
We may process data relating to billing and purchases, including acquisitions of services, that you enter into our website. The billing data may combine your contact details bank account details, billing details, contact details, and the transaction details. The billing data may be processed for the purpose of providing the purchased services and maintaining proper records of the transactions.
Please do not provide any other person’s personal data to us, unless we advise you to do so.
Providing your personal data to others
We may disclose your personal data to any member of the company working with us.
We may disclose data to any of our employees or considered persons, candidates insofar as reasonably necessary for the execution of the task or services.
Financial transactions relating to our website and services are handled by our payment services providers, Paypal, Upwork. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and questions relating to such payments and returns.
Deleting personal data
Personal data that we process for any purpose shall not be kept for longer than is necessary. It is not possible for us to specify the periods for which your personal data will be retained.
Security of personal data
We will take appropriate professional and organizational precautions to secure your personal data and to prevent the loss, misuse or modification of your personal data.
We will store your personal data on secure servers, personal computers, and in secure manual record-keeping systems.
Data associating to your inquiries and financial transactions is sent from your web browser to our web server, or from our web server to your web browser, will be guarded using encryption technology.
Your Rights
You have the right to confirm whether or not we process your personal data and, where we do, access to the private data, together with certain additional information.
You have the right to have any inaccurate personal data about you rectified and, taking into account the objectives of the processing, to have any incomplete personal data about you completed.
In some circumstances you have the right to restrict the processing of your private data.
Third party websites
Our website may include anchor/reference links to, and details of, third party websites.
We have no control, responsible for, the privacy policies and methods of third parties.
Updating information
Please let us know if the information that we hold about you needs to be corrected or updated. An email request for the change should be sent to sales@ecomvirtualassistant.com